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DigitalXC Service Cloud

Cloud based services in a subscription model!

Subscribe to pre-built IT service catalogs at a click! Accelerate digitization through cloud-based services in a plug-n-play and metered model. Consumerize user experience and empower your users through self-service and zero-touch.

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Service at a Click!

Enable consumer grade experience in your Enterprise

225+ pre-built cloud-based service catalogs

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Active Directory Services
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Office 365 Services
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MS Teams Services
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Application Services
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G-Suite Services
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Windows Services
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Linux Services
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Database Services
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AWS Services
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Azure Services
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VMWare Services
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DevOps Services
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Github Services
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Gitlab Services
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Jira Services
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Bitbucket Services

Our Customers

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Accelerate Digital through cloud based services

Consumerization

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Consumerization

In digital age, users are looking for consumer like experience in Enterprise, where they can order services at a click and get them delivered instantly. They are also looking for simplified and intuitive experience. DigitalXC enables consumerization in your Enterprise through

  • Enterprise Digital Store
  • Omnichannel front-end – Web, mobile, Chat, Voice
  • Remove pre-built automated catalogs
  • Self-Service with zero touch delivery

Digitization

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Digitization

We accelerate your journey to software defined Enterprise by enabling service as a code. These services can be consumed as subscriptions from a service cloud. DigitalXC enables digitization through

  • Anything as a service (XaaS)
  • Zero-touch Delivery
  • Cloud based service subscriptions
  • Service as a code / Software defined services
  • Componentization / Lego block model for rapid automation.

Digital Service Model

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Digital Service Model

Traditional IT operating models are built for intermediated / people based delivery of services. Digital Service model will shift Enterprises to ticketless, friction-free operations and enable consumer grade user experience.

  • Productized service delivery model
  • UX centric Service delivery
  • Design Thinking, Agile, Lean, DevSecOps delivery rhythm
  • Elevate service maturity – Shift focus to service design and engineering

How do you benefit from DigitalXC Service Cloud?

User Benefits
Enterprise Benefits
Service Provider benefits
Zero-wait

Empowering users thru self-service for most of their needs. Enable a consumer like self-service experience.

Outcome-focused

Elevate service maturity & user experience by providing outcome focused services. Say Goodbye to multiple tickets and follow-ups

Personalized

Provide the user flexibility to customize the service to suit their needs.

Zero-touch

Fully Automated Service delivery enabled directly to the user. No more waiting for waiting for admin to service your request.

10x Speed of Delivery

Zero-touch services offered directly to user and delivered instantly

10x Speed of Automation

Enables customers to move from a world of building services to subscribing/assembling services rapidly

10x Enterprise Agility

Highly productized delivery and Service Virtualization. Enables Enterprises to rapidly design & offer new services on the go, Instant delivery of Services to users.

30-40% cost savings

Productivity gains realized through productization, automation & shift to a subscription model of service delivery.

Digital Sales Channel (Appstore Model)

Adds an online channel for them to sell their services through the Appstore

Zero Incremental cost of Automation

Create once, Use across any number of customers. Highly non-linear model and zero additional cost as you onboard more customers

High value & High Margin Business

High margin platform centric annuity revenue and advisory/consulting revenue

New Revenue Opportunities

Enables Service providers to foray into newer areas and offer services to customers to increase their wallet share.

Mindshare – Key resources

Get Started Today!

Connect with us to kickstart your service delivery digitization journey.

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