We are hiring!
Join a culture where innovation thrives and people lead the change. At DigitalXC, we power the future of IT with AI and Hyperautomation — but it's our people who make it real. We believe in flat hierarchies, open collaboration, and giving every team member the space to create, innovate, and grow.
Sales Director
We are seeking a Sales Director to lead enterprise sales and partner-driven growth for DigitalXC in the India market. This is a high-impact, strategic role responsible for driving revenue, expanding partner relationships, and building a strong enterprise pipeline for DigitalXC’s AI Automation platform. The ideal candidate brings deep experience in B2B technology sales, strong networks across the IT services ecosystem, and the ability to position AI and automation solutions in complex enterprise environments.
- Drive revenue growth, pipeline expansion, and new customer and partner acquisition across India.
- Build and manage relationships with IT services companies, system integrators, consulting firms, and large enterprise accounts.
- Create opportunities across AI automation, IT operations, service desk transformation, self-service workflows, AI copilots, and agentic AI use cases.
- Lead full-cycle enterprise sales: prospecting, qualification, solutioning, commercial negotiations, and deal closure.
- Collaborate with Delivery, Product, and Leadership teams to align proposals, demos, value propositions, and statements of work.
- Develop account strategies, deal plans, proposal responses (RFP/RFI), and competitive win themes.
- Strengthen DigitalXC’s market presence through meetings, events, partner programs, and executive engagements.
- Provide accurate forecasting, market intelligence, and structured reporting to leadership.
- 10–18 years of enterprise B2B sales experience in India.
- Strong background selling to or through IT services providers and system integrators (e.g., Tech Mahindra, Birlasoft, SLK, HCL, Infosys, TCS, Cognizant).
- Experience selling IT Automation, AI platforms, AIOps, enterprise SaaS, or IT operations solutions.
- Deep understanding of enterprise IT ecosystems including ServiceNow, M365, identity platforms, integrations, and automation frameworks.
- Proven track record of closing large enterprise deals ranging from ₹1–20 Cr+.
- Strong network of CXO, VP, and Delivery leaders across the IT services landscape.
- Excellent communication, storytelling, and negotiation abilities.
- Ability to thrive in a fast-paced startup environment and manage full end-to-end sales responsibilities.
Automation Engineer
We are seeking an Automation Engineer with strong Python development skills and a passion for building efficient, scalable automation solutions. The role involves developing automation scripts, working across end-to-end project phases, and collaborating with internal teams to deliver high-quality outcomes. The ideal candidate is eager to learn new automation technologies and contribute to impactful engineering initiatives.
- Develop automation scripts using Python, Ansible, or similar tools based on customer requirements.
- Participate in the full project lifecycle—from requirements gathering to testing and deployment.
- Work with RESTful APIs to integrate automation workflows with applications and services.
- Collaborate with internal technical teams to deliver high-quality automation outcomes.
- Learn and adopt additional automation tools such as Ansible, Terraform, or PowerShell as needed.
- Work within cloud environments such as AWS, Azure, or GCP to support automation use cases.
- 1–2 years of hands-on experience in Python programming.
- Experience in automation development using Python and related tooling.
- Understanding of cloud environments (AWS, Azure, GCP or similar).
- Knowledge of RESTful APIs and integration concepts.
- Experience working across end-to-end phases of projects: requirements, development, testing, and deployment.
- Bachelor’s degree in Engineering or a related field.
- Ability to join within 30 days.
- Strong willingness to learn new automation tools and technologies.
Service Delivery Manager
We are seeking an experienced Service Delivery Manager to lead end-to-end delivery of automation programs for enterprise customers. This role requires strong leadership, a deep understanding of IT operations, and the ability to manage complex automation engagements across product, engineering, and customer teams. The ideal candidate excels at stakeholder management, drives operational excellence, and ensures high-quality delivery outcomes aligned with DigitalXC’s platform capabilities.
- Lead delivery of automation initiatives for multiple enterprise clients using Agile/DevOps methodologies.
- Define delivery plans, oversee project timelines, manage risks, and ensure resource alignment.
- Establish delivery KPIs, governance models, and reporting structures for transparency and accountability.
- Serve as the primary delivery contact for CXOs, IT Operations leaders, and automation sponsors.
- Conduct governance reviews, communicate progress clearly, and proactively resolve delivery issues.
- Guide automation engineers and business analysts to achieve delivery objectives and meet quality standards.
- Mentor team members, support performance improvement, and foster a high-performance culture.
- Collaborate with pre-sales and solutioning teams to scope use cases, estimate effort, and contribute to proposals.
- Translate customer requirements into executable delivery roadmaps aligned with platform capabilities.
- Ensure adherence to DigitalXC’s automation standards, platform architecture, and governance guidelines.
- Promote reusability, consistency, and operational excellence across automation delivery.
- 8–12 years of IT project delivery experience, including at least 3 years managing automation or DevOps programs.
- Strong understanding of IT infrastructure, service desk operations, and automation domains such as incident remediation and self-service workflows.
- Experience managing distributed technical teams and delivering across hybrid or multi-cloud environments.
- Proven ability to work with enterprise customers and manage executive-level stakeholders.
- Hands-on exposure to automation tools such as Ansible, Python, or PowerShell, and ITSM platforms like ServiceNow.
- Familiarity with Agile/DevOps methodologies and tools including Jira, Confluence, and CI/CD pipelines.
- Excellent communication, presentation, leadership, and organizational skills.
Security Analyst
We are looking for a Security Analyst who is detail-oriented, proactive, and committed to protecting enterprise systems and data. This role involves monitoring security alerts, identifying vulnerabilities, responding to incidents, and strengthening the organization’s overall security posture. The ideal candidate brings strong analytical skills, hands-on security experience, and a deep understanding of modern cybersecurity practices and frameworks.
- Monitor and analyze security alerts, logs, and events to identify threats and vulnerabilities.
- Conduct vulnerability assessments, security scans, and penetration testing to uncover risks.
- Investigate security incidents, drive timely resolution, and maintain detailed documentation.
- Implement, configure, and maintain security tools such as firewalls, endpoint protection, and SIEM solutions.
- Support the development, enhancement, and enforcement of security policies, standards, and procedures.
- Work with IT teams to ensure applications, systems, and networks follow secure-by-design principles.
- Conduct user awareness sessions and promote cybersecurity best practices across the organization.
- Prepare reports, dashboards, and metrics related to vulnerabilities, incidents, and compliance.
- Stay current on emerging threats, evolving attack techniques, and regulatory requirements.
- Bachelor’s degree in Computer Science, Information Security, or related field.
- 2–5 years of experience in information security or IT security roles.
- Strong understanding of information security principles, technologies, and practices.
- Hands-on experience with SIEM, IDS/IPS, firewalls, endpoint protection, and vulnerability management tools.
- Familiarity with security frameworks/standards such as ISO 27001, NIST, GDPR, SOC 2, HIPAA, or HITRUST.
- Experience in incident response, threat analysis, and basic digital forensics.
- Knowledge of networking protocols, Windows/Linux OS, and cloud security across AWS, Azure, or GCP.
- Strong analytical, communication, and documentation skills.
- Ability to work independently and collaboratively in fast-paced environments.
- High attention to detail, integrity, and a strong sense of responsibility.
Site Reliability Engineer
We are looking for a Site Reliability Engineer with hands-on experience in Kubernetes, multi-cloud deployments, CI/CD automation, and cloud cost optimization. This role is ideal for someone who enjoys solving complex infrastructure challenges, strengthening system reliability, and scaling cloud-native applications. The ideal candidate combines strong engineering fundamentals with a passion for automation, performance, and operational excellence.
- Manage, optimize, and troubleshoot Kubernetes clusters (K3s, EKS, AKS) in production.
- Ensure performance, reliability, and scalability of cloud-native applications
- Deploy and manage applications across multi-cloud environments (AWS, Azure).
- Design and maintain CI/CD pipelines to support automated deployments and testing.
- Implement cloud cost optimization strategies using AWS Reserved Instances and Savings Plans.
- Analyze cloud usage patterns across services like S3, ECS, KMS, ECR, CloudFront, and ELB.
- Manage SSL certificates using OpenSSL and AWS Certificate Manager (ACM).
- Configure and administer Kong API Gateway for API routing, security, and traffic management.
- Manage SSO integrations using SAML and Azure AD to ensure secure and seamless access.
- 3–4 years of experience as an SRE or in a similar infrastructure/DevOps role.
- Strong hands-on experience with Kubernetes (K3s, EKS, AKS), Helm, and kubectl.
- Solid understanding of AWS services, including CloudFront, ELB, ECS, and related components.
- Experience with CI/CD tools such as GitLab CI or Bitbucket Pipelines.
- Proven expertise in AWS cost management, including Reserved Instances and Savings Plans.
- Proficiency in SSL certificate management using OpenSSL and AWS ACM.
- Experience configuring and managing Kong API Gateway.
- Strong troubleshooting, analytical thinking, and problem-solving skills.
Full Stack Developer
We are looking for a Full Stack Developer who can build high-quality, scalable web applications across both front-end and back-end environments. This role requires strong technical depth across modern frameworks, a solid understanding of API-driven architectures, and the ability to work in an Agile, fast-paced product development environment. The ideal candidate thrives in collaborative teams, writes clean and maintainable code, and is passionate about delivering seamless digital experiences.
- Develop and maintain complete web application features across both front-end and back-end.
- Build responsive and interactive user interfaces using modern JavaScript frameworks.
- Design, build, and consume RESTful APIs and microservices-based components.
- Work with Agile methodologies, CI/CD pipelines, and Git-based version control.
- Collaborate with cross-functional teams to translate requirements into technical solutions.
- Optimize applications for speed, scalability, and performance.
- Troubleshoot issues across the application stack and improve overall reliability.
- Contribute to code reviews, best practices, and development standards.
- 1–4 years of experience building web and/or mobile applications.
- Strong knowledge of front-end technologies (HTML, CSS, JavaScript, jQuery, Vue.js, Angular, or React).
- Experience with back-end technologies such as Node.js, Ruby, Java, or Python.
- Proficiency with JavaScript frameworks, especially Node.js for server-side development.
- Hands-on experience with databases such as Postgres, MongoDB, or Redis.
- Familiarity with web servers like Nginx or Apache.
- Experience working with Docker and microservices-based architectures.
- Exposure to cloud-native development; AWS experience preferred.
- Strong understanding of Agile development practices.
- Understanding or hands-on exposure to AI technologies and integrating AI-driven features into applications.
- Ability to work collaboratively in cross-functional teams and deliver high-quality code.
Data Analyst
A Data Analyst plays a vital role in converting raw data into meaningful insights that drive informed business decisions. The role requires a strong analytical mindset, the ability to interpret complex datasets, and the capability to communicate findings clearly to stakeholders. The ideal candidate is detail-oriented, collaborative, and passionate about delivering high-quality analytical outputs.
- Collect and aggregate data from databases, APIs, and other internal/external sources
- Clean, validate, and structure datasets to maintain accuracy and consistency
- Perform statistical analyses to identify trends, correlations, and actionable insights
- Use tools such as SQL, Excel, Python, R, and analytics platforms to conduct in-depth analysis
- Develop dashboards and visual reports using Tableau, Power BI, or equivalent tools
- Present insights and recommendations in clear, business-friendly formats
- Collaborate with cross-functional teams to understand data needs and build analytical solutions
- Work with engineering/IT teams to enhance data pipelines and improve data ecosystem efficiency
- Monitor KPIs and support business teams with ongoing performance reporting
- Bachelor’s degree in Data Science, Statistics, Computer Science, Mathematics, or related field
- Proficiency in SQL, Excel, and at least one programming language such as Python or R
- Experience with data visualization tools like Tableau, Power BI, or Looker
- Familiarity with tools such as Apache, Superset, Airflow, Postgres, or Spark
- Strong analytical thinking and problem-solving skills
- Excellent communication skills with the ability to simplify technical findings
- High attention to detail and strong organizational abilities
- Ability to work independently and collaboratively across teams