A platform based approach for service delivery provides fully functional services with automated delivery that can be readily subscribed. The platform enables Anything-as-a-service and delivers outcomes . They do so by abstracting the underlying integrations and automations.
Ex: user boarding in an Enterprise . This is a standard service that cut across teams. The platform leverages reusability , the way services are designed and delivered. And provides user-onboarding as a service with any specific customization needed . Enterprises can subscribe these services from the platform and be up and running in a very short time . Now Contrast this to buying a product and building services from scratch. The pace of adoption is extremely high.
Platforms provide the art of possibilities when it comes to delivering new services. We see this as a big emerging trend in building and deploying service that can truly shape the way of future Enterprise delivery maturity. Please share your thoughts and how this resonates in your scenario.
